Rancour is University's Employee of the Month Knowledge, experience and an encouraging personality have earned Roberta Rancour of Yankton the February Career Service Employee of the Month Award at The University of South Dakota.
Rancour, who began as a secretary in the School of Education in 1997, was promoted to senior secretary in 1999. She was honored during a ceremony Feb. 4 in the Delzell Education Center. USD President James W. Abbott presented Rancour with a plaque and a check.
"It's a great group of people to work with. The work is challenging, interesting and fun," said Rancour. "I like working with the students. Helping them move forward into their careers really makes me feel good about my job."
Malisa Updike, a secretary in the School of Education, nominated co-worker Rancour based on her attitude and rapport with students and co-workers.
"Roberta began working as a secretary for the School of Education Student Services in the summer of 1997," Updike said in her nomination letter.
"She took on a position that had been vacant for awhile and quickly became familiar with the job duties. She has maintained a professional attitude on the job and has a wonderful rapport with a diverse student population and with her co-workers," said Updike. "She maintains countless files and assists students with preparation for graduation, which takes patience and demands accuracy. I truly believe that Roberta is well deserving of this honor. She reflects a wonderful image of the University."
In a supporting letter, Maryls Ann Boschee, associate professor in the USD School of Education, also noted Rancour's professional ethics.
"Roberta has excellent rapport with faculty and students. She shows a sincere interest in students, respects each as unique and important individuals and has developed methods which generate accurate and complete graduate files for students," Boschee stated. "Commitment is demonstrated by her diligent work with students from the first time they make an application to the program to their completion of their master's, specialist or doctorate degrees."
"Roberta has a personality that radiates warmth and enthusiasm. Her laugh is contagious and her smile makes the day brighter," Boschee said. "The School of Education Student Services is fortunate to have Roberta Rancour on our staff. I am proud of her as a secretary, a person, and a friend."
Rancour, originally of Belle Fourche, began working at USD in August, 1997. She and her husband, Tom live in Yankton.