eTelecare among fastest-growing companies

eTelecare among fastest-growing companies
Inc. magazine ranked eTelecare Global Solutions, a customer service and technical support outsource call center company with offices in Vermillion, at #50 on the prestigious Inc. 500 list. The only South Dakota company to make the top 50, eTelecare has well over 7,000 employees nationwide with 363 in Vermillion.

"We are thrilled to be recognized with such a prestigious honor," said Cheri Buffington, eTelecare site director in Vermillion. "We hope it shows the community that we are here to stay and are committed to growth."

With a staggering three-year sales increase of 1.39 percent, the company can credit its remarkable growth to its ability to fill a niche for better call center customer service. eTelecare's well trained staff ensures high level customer service and serves a multitude of national clients across a variety of industries. In Vermillion, the company provides customer service support for one of the largest wireless carriers in the country.

The companies that made the Inc. 500 list represent the vanguard of American industry, posting an average three-year sales growth of 769 percent. Inc. 500 companies posted aggregate 2004 revenue of $15.9 billion, and 84 percent of them were profitable. Most importantly, Inc. 500 companies were engines of job growth, having created more than 95,000 jobs since the companies were founded.

The Inc. 500 ranks privately held companies according to year-over-year sales growth from 2001 to 2004. With approximately 75 percent of the new job creation in the U.S. coming from entrepreneurial businesses, the Inc. 500 opens a window onto the companies and industries that are driving the economy forward. Over the years, the Inc. 500 has identified the next generation of world-class companies, with Microsoft, Stonyfield Farms, Timberland, Oracle, The Princeton Review, Morningstar, Jamba Juice, Gateway, E*Trade, Intuit, and Domino's Pizza all appearing on the list before they became industry powerhouses.

To be eligible for this year's Inc. 500, companies had to be U.S.-based, independent and privately held through their fiscal year 2004, and have had at least $500,000 in net sales in the base year of 2001. In addition, their 2004 sales had to exceed 2003 sales. Companies are ranked on cumulative three-year sales growth from 2001 to 2004. Inc. verifies all information using tax forms and audited financial statements from certified public accountants and by conducting interviews with company officials.

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