To the editor:
At Sanford Vermillion Medical Center, we take our obligation to provide comprehensive, quality healthcare seriously. Part of providing services is knowledge of the needs and wants of those consuming services.
We want to hear from you! We are LISTENING!
To that end, Sanford Vermillion Medical Center will be conducting a consumer survey in March 2007. I urge and ask everyone who receives a telephone call to take the few minutes needed to complete the survey because of the benefit that it will provide for Vermillion and the medical center.
Even if you do not use services locally, your input and feedback will help us understand how to better serve everyone's healthcare needs.
The survey's intended purpose is gather opinions and perceptions of healthcare services provided in Vermillion. We have hired a professional research firm that will be completing 400 randomly selected telephone calls to conduct the survey.
The survey is designed to be approximately 10 minutes in length, and respondents will remain totally confidential. No personal information will be shared or given to the medical center – only the aggregate results.
The survey will assist Sanford Vermillion and the community to focus on the needs of our citizens, making enhancements and improvements based on feedback from those who consume healthcare. The results of the survey will aid us in the planning and implementation of programs and services.
I want to personally thank each person in advance who receives a call for the time you give to complete this telephone survey which will help to guide Sanford Vermillion Medical Center's future efforts.
Timothy J. Tracy, CEO
"Dedicated to the
Work of Healing"